FAQs

Ensure your hair is clean, wash your hair a day before your appointment, fully detangled, product-free, and dry for the best results. Make sure your hair is in its natural state, worn down—avoid using hair ties, clips, buns, or braids.

After your cut, we gently diffuse your hair to preserve its natural texture. We then invite you to relax under our hooded dryer—a tranquil corner of our studio where a refreshing drink awaits you. While we suggest refraining from blow-drying to ensure the integrity of the curly style, should you opt for it, please be aware that it might modify the desired effect of the natural cut.

No, for non-curly hair types, we perform the haircut when the hair is wet.

The choice of haircut greatly depends on your hair type and texture. We recommend scheduling a complimentary consultation where, together, we can determine the best cut for YOU.

If you're uncertain about the best service for your needs, we advise scheduling an in-person consultation before booking your appointment.

Please come with dry hair and avoid using any root touch-up sprays or powders. Using these might interfere with achieving full coverage during root touch-ups.

Yes, clean hair allows products to perform better. Hair build-up does not allow products to perform at its 100%.

If you are having a single process root touch up done and use root touch up powders or sprays, please do not come to your appointment with this on your hair. We cannot guarantee full coverage of a single process.

This service it's mostly used to cover the regrowth of grays. This service includes your custom gloss.